Legal

Terms of Service

Last updated: March 20, 2026 · Effective: March 18, 2026

1. Agreement

By subscribing to FlowLaunch ("Service"), you ("Customer") agree to these Terms of Service. FlowLaunch is operated by Mark Pizarro ("we", "us"). If you do not agree to these terms, do not use the Service.

2. The service

FlowLaunch provides managed hosting for n8n, an open-source workflow automation platform. The Service includes:

  • A dedicated n8n instance in an isolated Docker container
  • A dedicated Postgres database
  • A custom subdomain (yourname.flowlaunch.io) with SSL
  • Nightly database backups with 7-day retention
  • Automatic n8n updates
  • 10 pre-loaded workflow templates
  • Email support

The underlying n8n software is licensed under the Sustainable Use License by n8n GmbH. FlowLaunch provides infrastructure hosting services only.

3. Subscription and billing

FlowLaunch is offered as a monthly subscription billed in advance. By subscribing you authorize us to charge your payment method on a recurring monthly basis via Stripe.

  • Free trial: New subscriptions include a 7-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you will not be billed.
  • If you do not cancel before the trial ends, your payment method will be charged automatically at the then-current monthly rate.
  • Current pricing is $19/month (early access rate)
  • Prices may change with 30 days notice to existing subscribers
  • All payments are non-refundable except where required by law
  • Failed payments will result in service suspension after a grace period

4. Cancellation

You may cancel your subscription at any time via the billing portal at billing.stripe.com. Upon cancellation:

  • If cancelled during the free trial, no charge will be applied
  • If cancelled after the trial, your instance will remain active until the end of the current billing period
  • We will provide a full export of your workflows upon request
  • Your instance and all associated data will be deleted within 30 days
  • No partial refunds are issued for unused time in a billing period

5. Acceptable use

You agree not to use the Service to:

  • Send spam or unsolicited bulk email
  • Conduct illegal activities or violate any applicable laws
  • Mine cryptocurrency or conduct computationally abusive workloads
  • Attempt to access or interfere with other customers' instances
  • Resell or sublicense access to your n8n instance
  • Store or transmit malicious code, viruses, or malware
  • Violate the n8n Sustainable Use License terms
  • Store or process bulk media files, large binary data, or use the instance as general-purpose file storage — FlowLaunch instances are optimized for workflow automation, not bulk data storage

We reserve the right to suspend or terminate accounts that violate these terms without notice.

6. Uptime and service levels

We target 99.9% uptime for customer instances. Scheduled maintenance will be announced in advance where possible. We are not liable for downtime caused by third-party infrastructure providers (Hetzner, Cloudflare) or events outside our reasonable control.

Backups are performed nightly and retained for 7 days. While we take all reasonable precautions, we do not guarantee that backups will be error-free. Customers are encouraged to maintain their own workflow exports for critical automations.

7. Data ownership

You retain full ownership of all data, workflows, and configurations stored in your n8n instance. We do not access your workflows or data except as required for technical support (with your explicit permission) or legal compliance.

8. Limitation of liability

To the maximum extent permitted by law, FlowLaunch's total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid in the 3 months preceding the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of data, loss of revenue, or business interruption.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free from security vulnerabilities.

10. Changes to terms

We may update these Terms at any time. Material changes will be communicated to active subscribers via email at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

12. Contact

For any questions about these Terms, contact us at: [email protected]